Refund policy

Returns and replacements

Because every Paranormal Tees product is made to order, all sales are final. We do not accept returns or exchanges for change of mind, buyer's remorse, or ordering the wrong size or color. Please review the product details and size guide carefully before placing your order.

Damaged, defective, misprinted, or incorrect items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery through our Contact page. Include your order number and clear photos showing the item, packaging, printed design, and size tag when relevant.

After we review the issue, we will arrange a free replacement and reshipment at no additional cost. You do not need to return a damaged or defective item unless we specifically ask you to do so.

Lost or missing packages

If a U.S. order has not been delivered within 30 calendar days after the estimated delivery date, contact us within 7 days so we can investigate. Orders sent to an incorrect or incomplete address supplied at checkout are not eligible for a free replacement; additional production and shipping charges may apply.

Order changes and cancellations

Orders enter production quickly. Contact us immediately if you need to request a change or cancellation. Changes and cancellations are not guaranteed, and an order cannot be changed or canceled after production has begun.

This policy does not limit any rights you may have under applicable law.